Return/Refund Policy

Returns & Refunds Policy | PERCU

Shop PERCU with confidence. Our Returns and Refunds Policy is designed to make your experience stress-free.

Easy Returns

At PERCU, we stand behind the quality of our professional shears and barber tools. If you are not fully satisfied with your purchase, our Returns & Refunds Policy makes it easy to send items back.

You may return eligible products within 15 days of delivery for a full refund, provided items are in original, unused condition and include all packaging.

Exchanges & Store Credit

Need something different? Items may be exchanged for store credit within 16–30 days of delivery. This ensures you always get the right tools for your professional needs, from shears to air dusters, brushes, combs, and more.

Important Details

  • Products must be unused and in their original packaging.
  • Shipping fees are non-refundable.
  • Refunds are issued to the original payment method.
  • Custom or final sale items are not eligible for return.

How to Start a Return

To begin your return or exchange, please contact our support team: info@percuusa.com or call +1 (813) 481-5876 (U.S. only). International customers should contact their authorized distributor.

Why Shop with Confidence?

Every product we make from handcrafted professional shears to essential barber accessories is designed with quality and precision. Our Returns and Refunds Policy ensures you can shop worry-free, knowing we’re here to support your investment in the best tools for your craft.